Once we’ve received a client’s order, we begin to prepare the artwork. Our designers morph customer-supplied artwork, which are typically vector files, into the the appropriate file type needed for the specific imprint process in which the customer orders.

For socks, art is translated to a “stitch format” file that is composed of pixels. This is then used to create a mockup that is sent to the customer for approval. This same mockup is used throughout the production process to ensure the products appear the same as the customer approved virtually.

When you place an order with us, we will create a virtual or an actual sample, depending on the process.

Many products, we will send you a photo of a pre-production sample within 72 hours of placing your order. Why do we do this? It’s one extra step we’re willing to take to ensure our products are of the highest quality and satisfy our customers.

With all knit-in (jacquard) products, we create a virtual in “stitch format” to better show you how the design will knit. For an additional charge, you have the option to have a pre-production sample sent to you for knit-in orders.